We can build you a system that you run in house to implement all of the business processes that you have in place. All of the policies and procedures you have can be implemented so that your staff can concentrate on their work while the business system takes care of the mundane tasks. A business system will inevitably involve customers so is likely to incorporate a Customer Relationship Management (CRM) system.
What do you mean by business systems?
Many of the operations in businesses have work flows. For example, let’s say, when an order comes in, it must first go to the evaluation team and then, within three days, must be passed to the quotation team. After quotation, which needs approval by a manager, the quotation is emailed to the customer, and is available for acceptance for a period of 30 days.
At Technically High, we can make sure that none of these business rules are broken because the system controls the process, assures the relevant approvals are achieved by a suitable level of personnel before the order is progressed. In addition, we can integrate this with notification emails, SMSs, calendar alerts etc. to ease the process through. This will help your business to ensure a consistent level of quality and customer satisfaction. We have the skills on board to integrate further with the outside world in the form of smart phone apps and beyond.
Why have a CRM?
In order for your business to grow, you need to make it efficient. It is very useful to have a system where all information relating to the business is stored and controlled.
- The details of each of your potential and existing customers can be stored and retrieved.
- The leave status of your staff along with the current leave allocation and the process to request and authorise staff leave.
- A calendar of who is where at any point in time and what sales visits are pending.
You will be getting the picture that any aspect of the information you use can be stored and controlled using a CRM.
We specialise in analysing your business requirements and putting in place the systems to make your business run more smoothly. We can build it up in stages so that the most cost effective solutions are put in place first enabling early gains. As time progresses, we can bring more and more of your requirements into the system so as to fine tune your operations.
If you are interested in a business system, then we can discuss your requirements. Call or email us using the details below. We would love to help you achieve what you think is appropriate. We will be able to help you to decide what is the best course of action and we will definitely only work on your requirements and goals. call us for a chat. We have no aggressive sales people and we take all levels of project seriously.